Every feature on ResQ's platform is designed to streamline repair and maintenance operations for your business. 

 

Analytics and Insights

ResQ helps you leverage your data to make decisions, and get clear on what’s happening in your organization. We centralize all your maintenance data to make it flexible and accessible, so you can ask the right questions quickly.

 

Get real-time insights and visibility into all work orders by equipment and location

Easily identify when it is time to replace equipment, based on historical repair spend

Focus your inquiries with filters for location, dates, category of work, and more.

Sort work order data to know what jobs are completed, outstanding or need to follow up

See how much has been spent by equipment and location, at the level of detail you need

Track and access all equipment repair and maintenance records for compliance audits

Manage repair spend for specific equipment categories, and discover which areas of business cost you the most

Manage permissions and roles per location using ResQ’s self-serve Management Center

Work Order Management

Simplify work order management by creating, tracking and paying for work orders directly in the ResQ mobile app.

 

Add in-app notes for each work order

Directly created unlimited work orders in the mobile app

Capture and attach images to each work order

See vendor notes and recommendations in the app directly

Receive real-time status updates when a job has been scheduled or completed

Get automated “next steps” notifications to stay updated

Use in-app live chat to contact ResQ Specialists when needed

Preventive Maintenance Management

Automate preventive maintenance so you can reduce downtime and extend the life of your equipment. ResQ offers standard pricing across all preventive maintenance plans so you never have to worry about surprise overpriced bills anymore.

 

Automate your preventive maintenance, customized to your needs

View upcoming services and learn what tasks are included in each preventive maintenance plan

Have a complete view of all scope of work, frequency, and costs per locations in one place

Track and access all preventive maintenance records for compliance

 

Invoice Management

With ResQ, you never have to spend time hunting down invoices. We centralize and automate all your repair and maintenance invoices for easy access and visibility.

See invoices for each job to keep track of where your money is going

Gain visibility into upcoming and outstanding invoices, reducing surprises at the end of the month

ResQ audits every invoice so you don’t overpay for any service

Leverage ResQ’s standard pricing to save money and time on each invoice

Pay in-app and see when payments have been received, and if there is anything outstanding on your account

Access and audit invoices per job, equipment, location, and payment status, all in one place

Workflows and Approvals

Maximize your maintenance team’s productivity and output by automating workflows and streamlining approvals. 

 

Assign permissions and roles per location, even remotely

Approve quotes, invoices, and requests at the touch of a button

View and approve quotes so equipment can get up and running faster

Send direct in-app messages for any invoice related questions to avoid unnecessary back-and-forth communication

Use the flexible approval process to decide who can submit work, who can approve it, and everything in between

Asset Management

Keep inventory of your assets each linked to its own ResQ Barcode. Easily access service history, invoices and compliance records per equipment. Get business insights on what’s costing your bottom line to make repair vs replace decisions.  

 

Effectively manage all assets through barcode tagging

Track warranties on equipment to ensure you don’t pay for services that are covered

See how often specific equipment has required repairs

Check out which equipment has had the most service over its lifetime

Be prepared for compliance audits and inspections by easily accessing on-demand and preventive maintenance work orders per equipment

Access work orders placed on any one piece of equipment and associated invoices to help make educated repair vs replace decisions

Want to save time and avoid repair and maintenance headaches?

Get in touch to see a customized demo.

© Get ResQ Ltd.

ResQ is proudly a Canadian company.

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56 The Esplanade, Suite 220

Toronto, ON

M5E 1A7