ResQ vs. Fexa:
Why Restaurant Brands Choose ResQ

Purpose-built for restaurants with fast onboarding, a trade-friendly approach, and 24/7 support that keeps your locations running smoothly

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Here’s why ResQ wins

Restaurant-specific - Built specifically for QSR operations vs. Fexa's generic multi-industry approach

Lightning-fast setup - Go live in 2-3 weeks with QR tagging vs. Fexa's complex customization requirements

Submit via mobile or web - ResQ's cross-platform functionality makes it easy for your team to use, unlike Fexa's web only platform.

Trade-friendly platform - Restaurant specific vendors that love ResQ with 4x higher satisfaction vs. traditional CMMS platforms

24/7 dedicated support - Have a dedicated Account Manager and Support vs. Fexa's tiered support model

🥊 Feature-for-feature: ResQ vs. Fexa

Feature

Fexa

Platform
Product functionality built for restaurants. Inclusive of web and mobile application
Built for multiple industries, not restaurants. Desktop first software leads to lower adoption by end users
Onboarding
Live in 2-4 weeks with full-service QR tagging option available
Longer term implementation timeline
Trade Providers
3,000+ verified trades, ratings and reviews available
Trades from any industry, with history of delivering positive trade outcomes
Work Orders
Easy submission, real-time updates
Difficult submission process, team works around the software
Asset Management
QR tagged equipment, repair history at your fingertips
Clunky, incomplete asset history due to team working outside of software
Invoicing & AP
Consolidated, AI error catching, easy disputes
Error-prone, messy disputes
Spend Tracking
Real-time dashboards by location, category, asset
Difficult to use, complicated reporting
Support
24/7 with dedicated hospitality industry experts. Dedicated Account Manager
Have a dedicated Account Manager and Support vs. Fexa's tiered support model

Support that’s actually helpful, whenever you need something

Your emergency is our emergency. We're not just building great products - we're building lifetime relationships.

ResQ prides itself by displaying our number right on our website. Call us and you’ll get ahold of us in under 30 seconds.

🕝

 Round-the-clock support with 24/7 coverage ready to help

🧑‍💼

Your personal Account Manager who knows your business

☎️

 Quick-response teams available by phone and email whenever you need them

Above-and-beyond assistance whatever your problem (even where to find the best pizza in town) 

Getting started with ResQ is as easy

We make it simple and support you every step of the way.

1

Book a demo

Meet with our team so we can learn about your business and see how we can help.

2

Sign a contract

Let’s agree on the terms and get something in writing!

3

Get onboarded

We come out on site and asset tag your facilities in as fast as 2 weeks. You’ll start crushing repairs & maintenance in 2-4 weeks!

Hear from happy restaurant brands

“Before ResQ we were spending an extraordinary amount of time searching for vendors, ensuring they showed up and completed the job. ResQ lets us focus on revenue.”
Bernie Green
President, Soul Foods
"Choosing ResQ was a no-brainer. Setup was quick and painless, light years ahead of Ecotrak. Our team actually enjoys using ResQ to get repairs done now."
Terry Ubl
Vice President of Facilities

🙋Things You Were Afraid to Ask (But Shouldn't Be)

Does ResQ work with our existing vendor relationships?

Absolutely! You can easily add your trusted providers to ResQ at no cost. Unlike generic CMMS platforms, ResQ is designed to enhance your existing relationships while providing access to vetted restaurant-specialist trades when needed.

How does ResQ deliver value to the trades?

ResQ has built in software and payment products for the trades, which streamlines their communication with clients and gets them paid fast. As a result, vendors are motivated to do good quality work, as they know they can get paid fast.

What if I need help during onboarding?

We're with you every step of the way! From tagging equipment to training your team, our onboarding rockstars make sure you have a smooth ResQ launch.

What happens after I go live on ResQ?

The awesome service doesn't stop after kickoff. You'll have a Customer Success Manager and 24/7 support to ensure ResQ delivers massive value to your business. We're obsessed with your success.

What about Fexa's claims of flexibility and adaptability?

Fexa's flexibility comes at the cost of complexity and longer implementation times. ResQ is purpose-built for restaurants, providing the right level of flexibility without overwhelming your team with unnecessary configuration options.

Never lose another dollar to inefficient R&M operations

Connect today to see how ResQ's platform can help you.

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