ResQ vs. Access Pronett:
Why UK Restaurant Brands Choose ResQ

Restaurant-focussed facilities management software with flexible pricing and 24/7 support designed for food service operations.

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Here’s why ResQ wins

Purpose-built for food service - ResQ is designed from the ground up for restaurant operations. Pronett is a generalist platform serving pubs, supermarkets, and other industries alongside hospitality

Transparent, flexible pricing - Our pricing scales with your needs and we offer flexible contract terms. Pronett utilises site-based pricing typically sold through a complex enterprise process.

True restaurant expertise - Our 24/7 support team consists of people who understand the urgency of a critical equipment failure in a busy restaurant environment.

Fast, hassle-free onboarding - Go live across your locations in as little as 4 weeks, with our team handling the on-site asset tagging.

🥊 Feature-for-feature: ResQ vs. Access Pronett

Feature

Access Pronett

Primary Focus
Restaurant & Food Service Specialist
Generalist across Multiple Industries (Retail, Hospitality, Care)
Pricing
Flexible pricing based on location count and contract terms
Site-based pricing, custom quotes required
Customer Support
24/7 live support from dedicated restaurant industry experts
Standard support with options for out-of-hours emergency call logging
Work Orders
Easy submission with real-time updates
Standard facilities management workflows
Market Position
A specialised, modern solution for restaurant operators
Part of £9.2B Access Group serving multiple industries
Implementation
24/7 with dedicated hospitality industry experts. Dedicated Account Manager
Enterprise implementation across property types

Support designed for restaurant operations

ResQ provides round-the-clock support with teams who understand the urgency of restaurant equipment failures and food safety requirements.

🕝

 Round-the-clock support with 24/7 coverage ready to help

🧑‍💼

Your personal Account Manager who comes from the hospitality industry

☎️

 Quick-response teams available by phone and email whenever you need them

✅

Restaurant industry expertise and equipment knowledge

Getting started with ResQ is as easy

We make it simple and support you every step of the way.

1

Book a demo

Meet with our team to learn about your restaurant operations and see how ResQ can help.

2

Sign a contract

Flexible contract terms with pricing based on your location count and requirements.

3

Get onboarded

On-site asset tagging with QR codes in as little as 4 weeks. Live on ResQ in just a few weeks.

Hear from happy restaurant brands

“Before ResQ we were spending an extraordinary amount of time searching for vendors, ensuring they showed up and completed the job. ResQ lets us focus on revenue.”
Bernie Green
President, Soul Foods
"Choosing ResQ was a no-brainer. Setup was quick and painless, light years ahead of Ecotrak. Our team actually enjoys using ResQ to get repairs done now."
Terry Ubl
Vice President of Facilities
Read customer story

🙋Things You Were Afraid to Ask (But Shouldn't Be)

What if I have my own trusted contractors and engineers in the UK?

No problem! You can add your preferred contractors and engineers to the ResQ platform at no additional cost. We work with your existing relationships whilst providing access to our verified network when needed.

How does ResQ work with UK trades, contractors, and engineers?

ResQ provides software and payment tools that streamline contractor workflows, enabling faster payments. This helps ensure quality service and responsiveness for restaurant maintenance requirements.

What's included in ResQ's onboarding process?

Our onboarding includes on-site asset tagging with QR codes, data migration assistance, team training on restaurant-specific workflows, and dedicated support to ensure smooth implementation.

How does ResQ's restaurant focus differ from general facilities management?

ResQ is built specifically for food service operations, whilst Pronett serves multiple industries including pubs, supermarkets, offices, and restaurants.

What support is available after implementation?

Dedicated customer success management and 24/7 technical support designed for restaurant operations, with teams who understand the urgency of equipment failures in food service environments.

Never lose another dollar to inefficient R&M operations

Connect today to see how ResQ's platform can help you.

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