Facilities Management Software For Retail Stores

Keep your stores open for business (not repair emergencies)

Stop letting facility failures disrupt the shopping experience your customers expect. ResQ streamlines your repairs and maintenance operations and connects you with trades across 40+ categories to ensure your stores are always customer-ready.

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Powering 10,000+ brands including educational institutions

Repairs and maintenance can break your customer experience

Facility failures don't just disrupt operations - they drive away customers, damage your brand reputation, and hit your bottom line with emergency repairs and lost sales during peak shopping periods.

Customer Experience Disruption

Broken checkout systems, HVAC failures, and poor lighting create negative shopping experiences that drive customers to competitors and fuel bad online reviews that hurt your reputation.

Revenue Loss & Downtime

Equipment failures during peak shopping periods mean lost sales, frustrated customers, and expensive emergency repairs. Unscheduled downtime can cost retailers an average of $260,000 per incident.

Multi-Location Complexity

Managing maintenance across multiple store locations with different vendors, varying compliance requirements, and inconsistent service quality creates operational chaos and budget overruns.

How ResQ works for retail stores

ResQ is a centralized maintenance platform designed for retail operations. We ensure your stores operate as reliably as your sales targets by seamlessly facilitating all repair and maintenance operations.

Report POS systems, HVAC, lighting, and security issues with one centralized platform.
Manage multi-location operations and dispatch both internal technicians and external trades.
Connect with our network to find specialized retail equipment and systems experts.
Track every asset, monitor maintenance costs with detailed multi-store reporting.
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Manage Work Orders

Centralize all repair requests from a mobile or web app. No more lost texts or emails.

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Connect With Trades

Access our marketplace of vetted trades or bring your own preferred vendors or internal technicians.

Your approval has already been set up, so the right person will review and approve it fast
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Control & Analyze

One platform to be able to see what’s happening and spot trends across all assets and storefronts.

You have a dedicated customer support partner (and so do your vendors) to ensure that everything goes smoothly.
10-15%

Average R&M Spend Reduction

Proven savings for clients moving from chaotic repairs to strategic maintenance.

40+

Service Categories

From specialized HVAC and plumbing to equipment technicians.

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Unified Platform

A single source of truth for work orders, assets, internal tech and trades management, and analytics.

Leading facilities love ResQ

Learn why top operators trust ResQ to run repairs and maintenance.

Keep your retail stores in tip top shape

Connect today to see how ResQ's platform can help you.

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