commercial repair for multi-unit facilities

Commercial repair and maintenance, done right

Refrigeration, HVAC, cooking equipment, plumbing and electrical. We’re paid to fix it, not to keep coming back.

Trusted by thousands of businesses and independent operators of the world's leading restaurants and facilities

Trusted by thousands of businesses and independent operators

Services

Schedule a repair now

Quick to show up, done right the first time

2-hr emergency response

When it can’t wait, a technician is on site within 2 hours, day or night.

24 hrs to a technician on site

A commercial repair technician at your facility within 24 hours, not days or weeks.

120-day labor warranty

The longest labor warranty in commercial repair, on every job.

Pricing

A smarter way to manage maintenance and repairs

Pay per service

ResQ Maintain

Planned maintenance plans

  • Scheduled PM built from your equipment list
  • Only the assets that actually fail
  • Timed to your hours, not ours
Monthly membership
ResQPlus

$250

/month per facility
  • $500 off monthly repairs
  • An asset register for every facility
  • Annual site inspection with a capital plan
  • 10% off planned maintenance
  • $3,000 in guaranteed savings a year
Fixed monthly coverage

ResQ Protect

One quoted monthly fee

  • Repairs become a fixed monthly cost
  • Quoted against your own equipment
  • No surprise invoices when something breaks
  • One number to budget for the whole year
Not ready for a plan? Book a one-time repair
Measured against other vendors

Faster than whoever you’re calling today

2x faster to your door

Our technicians reach your facility in about half the time other commercial repair vendors take.

39% less equipment downtime

Measured from the first request to the job closed out, not just the repair itself.

20 min to a booked repair

From the moment your request reaches us to a technician visit on the calendar.

Based on jobs from March to September 2026. Full methodology available on request.

Service promises

In writing, on every job

Our own technicians in every market, with a record of every unit we touch.

Transparent, published rates

You see the price before we drive, and it doesn't change once we're on site.

$0 second visit for the same issue

If the problem comes back after we leave, the return visit is on us.

120-day labor warranty

The longest labor warranty in commercial repair.

How we do it

Fewer visits. Better outcomes. Lower costs.

We know your equipment before we arrive, spot problems before they become failures, and focus on fixing things right the first time.

One team, start to finish

Licensed, background-checked and certified. You’re never handed to a stranger. One company owns the job from the first call to the last invoice.

An asset record for every unit you own

Make, model, age, warranty and repair history, built job by job. The tech knows the machine before they see it.

Sensors on what fails most

Temperature and runtime data on walk-ins, rooftop units and ice machines. We see the drift before you’d see a failure.

Fewer repairs, not more visits

Right tech, right part, fixed on visit one instead of visit three. Fewer truck rolls and less overtime is what pays for the flat price.

Markets

Commercial repair in 10 markets across the US and Canada

 New service areas coming soon.

ResQ Services commercial repair coverage map for New York City and the tri-state area.
FAQ

Common questions

What does ResQ Services do?

ResQ Services handles commercial repair and maintenance across six trades: refrigeration and ice machines, HVAC, electrical, cooking equipment, plumbing and general repair. One number covers all of it. One company owns the outcome, and it's us.

Where does ResQ Services operate?

We currently serve commercial locations in New York City, Miami, Toronto, Dallas, Houston, Austin, San Antonio, Washington DC, Maryland and Virginia. New locations are being added.

How fast can you get a technician on site?

We serve commercial locations in all five boroughs: Manhattan, Brooklyn, Queens, the Bronx and Staten Island.

How does ResQ Services pricing work?

We publish flat rates, so you know the price before anyone shows up. If it isn't fixed the first time, the second visit is free, and every job carries a 120-day labor warranty, the longest in commercial repair. To save more, ResQ Plus takes $500 off repairs every month, ResQ Maintain covers preventive maintenance, and current customers can move to ResQ Protect for one fixed monthly repair cost.

Is ResQ Services the same as the ResQ CMMS?

They're part of the same company. ResQ Services is the trades company that sends technicians to fix your equipment, and it comes with the ResQ platform, where you can track your assets, book repairs and manage your facilities in one place. The ResQ CMMS is our standalone facilities software. You don't need to buy it separately to work with ResQ Services.

Something down right now?

Call us and a person picks up. Most jobs get a confirmed window in minutes.